FAQ

We have partnered with TCS to ensure you receive orders on highest priority.

Shipping destinations:

• We ship all over Pakistan 

Neon Orders

For custom orders delivery time 7-10 working days

Other Orders

For other orders delivery time 3-4 working days like minimal lamps, wall lamp, table lamp & smart strip.

Shipping Fee

Shipping fee can vary based on on-going promotions. Standard Rs.250 will be charged for shipping.

You can select your preferred payment method at checkout.

• We accept all kind of payment methods available in Pakistan.

1. Bank Transfer
2. Cash On Delivery
3. Jazz Cash
4. Easy Paisa
5. Credit/Debit Card

Your 100% satisfaction is important for us. We offer a replacement & return policy:

• If a product gets damaged or was faulty upon a delivery - send us back and we will fix it for you free of cost..
• To be eligible for a return, return item with 7 days, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please what's app 03094411166 or email thetrendycreations@gmail.com">thetrendycreations@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• Sale items are non refundable 

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 7-10 business days.

Our support team is always happy to guide you at any step!